Terms and Conditions of Use

1. Introduction

Welcome to Farelab.com (the “Website”), operated by Farelab (“we,” “us,” “our”). These Terms and Conditions of Use (“Terms”) govern your access to and use of the Website, which collects flight search variables (e.g., origin, destination, travel dates) and redirects you to third-party travel partners for flight searches and bookings. Farelab does not collect or store personal information. By accessing or using the Website, you (“you,” “your,” “user”) agree to be bound by these Terms, our Privacy Policy, and any additional terms referenced herein. If you do not agree to these Terms, please do not use the Website.

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically for updates.

Last Updated: August 21, 2025

2. Nature of Services

Farelab operates as an intermediary platform that collects non-personal flight search variables (e.g., origin, destination, travel dates) and redirects users to third-party travel partners, such as airlines or Global Distribution Systems (GDS), for flight searches and bookings. Farelab does not collect personal information, provide flights, accommodations, or other travel services, nor does it act as a travel agent or airline. Our role is limited to facilitating the connection between you and our travel partners.

By using our services, you acknowledge that Farelab is not responsible for the performance, pricing, availability, or fulfillment of travel services provided by third-party partners. All bookings, cancellations, refunds, and related matters, including the collection of personal information, are handled by the respective travel partner and subject to their terms and conditions.

3. Eligibility and Site Usage

To use the Website, you must be at least 18 years of age and possess the legal authority to enter into these Terms. By using the Website, you represent and warrant that:

You are at least 18 years old and have the legal capacity to enter into binding agreements.
You will use the Website only for lawful purposes and in accordance with these Terms.
You are responsible for any transactions made with third-party travel partners after redirection from our Website.

You are prohibited from using the Website for speculative, false, or fraudulent purposes. Overuse or abuse of the Website’s services, such as excessive searches or data scraping, may result in suspension or termination of your access without notice.

4. Booking and Transactions

When you submit flight search variables through the Website, Farelab redirects you to a third-party travel partner to complete the search and booking process. You acknowledge that:

Farelab does not collect any personal information or control the pricing, availability, or terms of travel services offered by third-party partners or airlines.
Flight prices and availability are subject to change until the booking is confirmed and ticketed by the travel partner.
Any personal information required for bookings is collected directly by the travel partner, not Farelab.
Once a booking is confirmed, cancellations, refunds, or modifications are subject to the travel partner’s policies, which may include penalties or fees.

Some bookings may be subject to international treaties, such as the Warsaw Convention or Montreal Convention, which may govern and limit the liability of air carriers for death, personal injury, or loss/damage to baggage.

5. Limitation of Liability

Farelab acts solely as an intermediary facilitating connections between users and third-party travel partners. To the fullest extent permitted by law, Farelab, its affiliates, officers, directors, employees, agents, and suppliers disclaim all liability for:

Any failure, delay, or nonperformance by third-party travel partners, including airlines, hotels, GDS providers, or other suppliers, to provide services as promised.
Any errors, omissions, inaccuracies, or changes in flight schedules, pricing, availability, or accommodations made by third-party partners.
Any injury, loss, damage, accident, delay, or irregularity resulting from the acts, omissions, or negligence of third-party suppliers, including but not limited to flight cancellations, overbookings, or baggage loss.
Any financial loss due to the insolvency, bankruptcy, or default of a third-party supplier. Refunds in such cases must be sought directly from the supplier, their insurers, or other responsible third parties.
Any viruses, malware, or technical issues that may affect your device or data as a result of accessing, browsing, or downloading content from the Website.
Any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or savings, arising from your use of the Website or services, even if Farelab has been advised of the possibility of such damages.

The Website and all content, materials, and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement. Farelab does not guarantee the accuracy, timeliness, or reliability of any information on the Website, including flight prices or availability.

In no event shall Farelab’s aggregate liability, or that of its affiliates or suppliers, exceed $100 USD. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

Any claim or cause of action arising from your use of the Website or services must be brought within one (1) year from the date the claim or action arose, or it will be barred.

6. Third-Party Links and Advertisements

The Website may contain links to third-party websites, advertisements, or services as a convenience to you. Farelab does not endorse, control, or assume responsibility for the content, privacy policies, or practices of these third-party sites or services, including their collection of personal information. You access third-party websites at your own risk, and Farelab is not liable for any loss or damage arising from your use of such sites.

7. Cookies and Tracking Technologies

Farelab uses cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve our services. For detailed information on how we use cookies, please refer to our Cookie Policy in our Privacy Policy.

By using the Website, you consent to our use of cookies in accordance with our Cookie Policy. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may affect the functionality of the Website.

8. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Farelab or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and print content from the Website for personal, non-commercial use only, provided that you retain all copyright and trademark notices. Any other use, including reproduction, modification, distribution, or commercial exploitation, is strictly prohibited without prior written consent from Farelab.

Trademarks, service marks, and logos displayed on the Website are the property of Farelab or their respective owners. You may not use these marks without the prior written permission of the owner.

9. Indemnification

You agree to indemnify, defend, and hold harmless Farelab, its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

Your breach of these Terms or any applicable laws.
Your violation of the rights of any third party, including intellectual property rights.
Your use or misuse of the Website or services.
Any fraudulent, negligent, or intentional misconduct by you or persons acting on your behalf.

10. Release

You hereby release Farelab, its affiliates, officers, directors, employees, agents, and suppliers from any claims, demands, or damages (actual or consequential) arising out of disputes with third-party travel partners, airlines, GDS providers, or other suppliers, including but not limited to disputes over bookings, cancellations, refunds, or service performance.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved through the following process:

Informal Resolution: You agree to first attempt to resolve any dispute by contacting us at support@farelab.com. We will work in good faith to resolve the issue within 30 days.
Arbitration: If the dispute cannot be resolved informally, you agree to submit to binding arbitration in Delaware, conducted by a single arbitrator under the rules of the American Arbitration Association (AAA). The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action.
Jurisdiction: If arbitration is not applicable, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any legal proceedings.

12. Termination

Farelab reserves the right to suspend or terminate your access to the Website at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or abuse of the Website’s services (e.g., excessive data scraping or scans).

13. Contact Information

If you have any questions about these Terms or our services, please contact us at:

Email: support@farelab.com