Privacy Policy
1. Introduction
Farelab (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we handle non-personal data when you use our website, Farelab.com (the “Website”). Our services involve collecting flight search variables (e.g., origin, destination, and travel dates) and redirecting you to third-party travel partners who conduct flight searches and handle bookings, including any required personal information. Farelab does not collect, store, or process any personal information.
By using the Website, you consent to the practices described in this Privacy Policy and our Terms and Conditions. If you do not agree with this Privacy Policy, please do not use the Website.
Last Updated: August 21, 2025
2. Information We Collect
Farelab collects only non-personal information to facilitate your flight search experience. We do not collect or store any personal information, such as names, email addresses, phone numbers, or billing details. The types of information we collect include:
- Search Variables: Information related to your travel preferences, such as origin, destination, travel dates, and number of passengers.
- Technical Data: Non-personal data collected through cookies and similar technologies, such as IP address, browser type, operating system, pages visited, and time spent on the Website.
When you submit search variables, they are sent directly to our third-party travel partners to perform the flight search and booking process. Any personal information required for bookings is collected and processed by these partners, not Farelab. Please review the privacy policies of our travel partners for details on their data practices.
3. How We Use Your Information
We use the non-personal information we collect for the following purposes:
- To facilitate flight searches by sending your search variables to third-party travel partners.
- To improve the Website’s functionality, diagnose technical issues, and analyze usage patterns.
- To personalize your experience, such as remembering your search preferences.
- To deliver targeted advertisements through third-party advertising cookies, if you have consented to such cookies.
Farelab does not collect or store any personal information, and all booking-related activities are handled by third-party partners.
4. How We Share Your Information
Farelab shares only non-personal information as necessary to provide our services:
- Travel Partners: We send your search variables (e.g., origin, destination, travel dates) to third-party travel partners, such as airlines or Global Distribution Systems (GDS), to conduct flight searches and bookings. These partners may collect personal information directly from you during the booking process, subject to their own privacy policies.
- Legal Authorities: We may disclose non-personal information in response to a subpoena, court order, or legal request, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, non-personal information may be transferred as part of the transaction, subject to confidentiality obligations.
Farelab does not sell any information to third parties for marketing purposes. We do not collect or share any personal information, and any personal data required for bookings is handled directly by our travel partners.
6. Your Rights
As Farelab does not collect or store personal information, we do not hold any personal data about you to access, correct, delete, or transfer. If you provide personal information to our third-party travel partners during the booking process, you should contact them directly to exercise your rights under applicable laws, such as:
- Access: Request a copy of the personal information they hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of marketing communications from third-party partners.
- Data Portability: Request a copy of your personal information in a structured format (where applicable).
- Restrict Processing: Request restrictions on the processing of your personal information.
7. Data Security
We implement technical and administrative safeguards to protect the non-personal information we collect, such as search variables and technical data. These measures include:
- Encryption of data during transmission using Secure Sockets Layer (SSL) technology.
- Access controls to limit who can view or process non-personal information.
- Regular security audits and updates to our systems.
Despite these measures, no online system is 100% secure. If we become aware of a breach affecting non-personal data, we will take appropriate steps to address it and notify relevant parties as required by law.
8. International Users
Farelab is based in the United States, and non-personal data collected through the Website is processed in the U.S. As we do not collect personal information, data protection laws like the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA) apply only to personal data collected by our third-party travel partners. Please review their privacy policies for details on how they handle your personal information, including your rights under applicable laws.
9. Children’s Privacy
The Website is not intended for children under the age of 18. As Farelab does not collect personal information, we do not knowingly collect any data from children under 18.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@farelab.com